CASE STUDY: CISCO DASHBOARD
A Customer Success Story
CUSTOMER: CISCO
INDUSTRY: SOFTWARE / PRODUCT DEVELOPMENT
THE STORY OF CISCO
Cisco is the worldwide leader in networking that transforms how people connect, communicate, and collaborate. Their technology is changing the nature of work and the way we live.
THE CHALLENGE
Creating a Real-Time Market Trends Dashboard to Assist with Revenue Predictions
WHY CISCO CHOSE AKRAYA
Initially, the Cisco team tried to create the dashboard on their own by hiring individuals with varying expertise and then assigning them to the project. Unfortunately, the results were not what the Cisco team was looking for. As a long time, trusted resource for technical talent, Cisco turned to Akraya.
HOW AKRAYA RESPONDED
After a quick analysis by the Akraya team, it became clear that this was not a one-person job. It needed the strategic alignment of personnel with various skills which included :
- Business Intelligence Analysts
- Tableau Developers
- Reporting Specialists
- Artificial Intelligence/Machine Learning Subject Matter Experts to work with the finance team to locate and collect a large amount of data and display it in a meaningful way for the Cisco Go to Market team.
Akraya followed 4 basic steps to accomplish this:
Step 1 – Gather the requirements from stakeholder to understand the challenges and desirable output
Step 2 – Agree on project scope and acceptance criteria
Step 3 – Implementation based on milestones and reporting
Step 4 – Revisit the acceptance criteria to ensure customer satisfaction
RESULT
The project was completed on time and now enables the Cisco Go to Market Team insight into data that was not previously available.
The new dashboards create opportunities for unique forecasting and allows the team to predict market trends which has resulted in $20 million in increased revenue.