Modernizing Point-of-Sale Billing Accuracy for a Global Marketplace Platform

Client Background

A global marketplace platform serving millions of collectors and traders engaged Akraya to transform their point-of-sale billing system.


 

Challenges Faced

This section outlines the core difficulties and pain points the client was experiencing. It provides context on the hurdles that needed to be overcome before achieving the successful outcome.

Billing Inaccuracies Threatening Revenue and Trust

The existing POS system contained errors in commission calculations and payment processing that risked customer dissatisfaction and revenue leakage.  

 

 

Untestable Code Preventing Reliable Changes  

Legacy code lacked any test coverage, making every change a gamble. Without tests, developers couldn't verify that fixes wouldn't break.

Domain Complexity Amplifying Technical Debt      

Trading cards carry nuanced value based on condition, edition, and market dynamics.  

Akraya’s Strategic Solution

We engineered a comprehensive solution to restore billing accuracy while future-proofing the system -

 

Measurable Outcomes

Operational

Operational

Comprehensive test suite now prevents regression and enables confident future development.

Financial

Financial

$40.2M in annual revenue protected by preventing underbilling errors.

Business

Business

Zero production incidents during rollout, demonstrating reliability of fixes and testing.

Conclusion

Akraya transformed a fragile, error-prone POS billing system into a reliable, well-tested platform for a global marketplace. By building comprehensive test coverage from zero baseline, correcting critical calculation errors, and modernizing legacy code, we protected millions in revenue while restoring customer trust.