Modernizing Point-of-Sale Billing Accuracy for a Global Marketplace Platform
Client Background
A global marketplace platform serving millions of collectors and traders engaged Akraya to transform their point-of-sale billing system.
Challenges Faced
This section outlines the core difficulties and pain points the client was experiencing. It provides context on the hurdles that needed to be overcome before achieving the successful outcome.
Billing Inaccuracies Threatening Revenue and Trust
The existing POS system contained errors in commission calculations and payment processing that risked customer dissatisfaction and revenue leakage.
Untestable Code Preventing Reliable Changes
Legacy code lacked any test coverage, making every change a gamble. Without tests, developers couldn't verify that fixes wouldn't break.
Domain Complexity Amplifying Technical Debt
Trading cards carry nuanced value based on condition, edition, and market dynamics.
Akraya’s Strategic Solution
We engineered a comprehensive solution to restore billing accuracy while future-proofing the system -
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Billing Accuracy Verification Engine
Akraya implemented systematic validation processes to ensure every transaction calculation was correct.
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Test Coverage Transformation
Built comprehensive test suites from zero baseline, increasing coverage from 60% to 85%.
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Legacy Code Modernization
Refactored critical code paths to improve maintainability and reduce complexity.
Measurable Outcomes
Operational
Comprehensive test suite now prevents regression and enables confident future development.
Financial
$40.2M in annual revenue protected by preventing underbilling errors.
Business
Zero production incidents during rollout, demonstrating reliability of fixes and testing.
Conclusion
Akraya transformed a fragile, error-prone POS billing system into a reliable, well-tested platform for a global marketplace. By building comprehensive test coverage from zero baseline, correcting critical calculation errors, and modernizing legacy code, we protected millions in revenue while restoring customer trust.
