A global cloud infrastructure leader serving millions of customers worldwide engaged Akraya to transform their contract management operations.
Challenges Faced
This section outlines the core difficulties and pain points the client was experiencing. It provides context on the hurdles that needed to be overcome before achieving the successful outcome.
Each contract changes required hours of manual work by technical staff, with users struggling to execute legacy scripts designed for engineers rather than business operators.
Unclear Ownership Between Cross-Functional Teams
Two separate teams shared responsibility for contract systems, but neither had clear ownership of automation initiatives.
Greenfield Complexity Without Guardrails
Building an automated contract system from scratch required navigating retry logic, user notification, troubleshooting protocols, and integration.
Akraya’s Strategic Solution
We engineered a comprehensive solution to transform how contract changes are executed across the enterprise -
Leveraged code assist AI tools (Kiro/Agent Spaces) to dramatically accelerate implementation and enable continuous refactoring.
Measurable Outcomes
Operational
What previously required hours of manual engineering effort now executes in seconds through automated pipeline.
Financial
$20.2M annual manual effort eliminated by automating hundreds of weekly contract changes across global operations.
Business
Demonstrated that internal AI tools can dramatically accelerate development while improving code quality.
Conclusion
Akraya transformed fragmented, manual contract processes into a streamlined automated system for one of the world's largest cloud infrastructure providers. By building production-grade automation that bridges cross-team ownership gaps, we eliminated hours of manual effort.
