A global technology leader developing a low-Earth-orbit satellite constellation to deliver broadband internet worldwide engaged Akraya to transform their logistics operations.
Challenges Faced
This section outlines the core difficulties and pain points the client was experiencing. It provides context on the hurdles that needed to be overcome before achieving the successful outcome.
Fragmented Systems Creating Operational Blind Spots
Logistical data was scattered across multiple internal platforms, making real-time tracking and cost analysis impossible without manual data stitching.
Classification Gaps Causing Customs Friction
New hardware components lacked standard Harmonized Tariff Schedule (HTS) codes, a prerequisite for international shipment.
Documentation Silos Delaying High Priority Move
With no streamlined workflow, the preparation of export/import paperwork consumed valuable time, delaying the movement of engineering assets.
Akraya’s Strategic Solution
We deployed a logistics digitization to bridge system gaps and digitize the end-to-end shipment lifecycle -
Akraya orchestrated the flow of shipment data across disparate platforms including the purchase order system, logistics tracking tools, and trade compliance databases.
Took ownership of compliance documentation workflows, providing initial drafts and review frameworks for specialists.
Measurable Outcomes
Operational
Customs holds reduced by 85% by proactive HTS code assignment which eliminated border delays that previously plagued international shipments.
Financial
$16.8M in delay related costs avoided by preventing customs holds and expediting movement of high value engineering assets.
Business
Scalable logistics capability established with repeatable classification and documentation processes now embedded for all future hardware introductions.
Conclusion
Akraya transformed fragmented, manual logistics operations into a streamlined digital workflow for one of the world’s most ambitious satellite programs. By bridging system gaps, automating data visibility, and embedding proactive trade classification into the hardware lifecycle, we ensured that critical engineering assets moved seamlessly across borders.
