On-demand video · Green dashboard, blocked user

Hear what accessibility checks miss, and what product leaders can do about it

In this 24-minute conversation, Akraya's leadership and UX research team discuss why products that pass accessibility checks can still block people with disabilities, what that costs, and what to ask your team before launch.

Accessibility UX research session

Mentioned in the video

Get the white paper behind this conversation

The white paper has all six researcher examples, the cost data with sources, and the questions to ask before your next launch review.

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Speakers

Who you'll hear from in this conversation

Sid Chakravarty

Sid Chakravarty

Chief Revenue Officer, Akraya

Has spent about 30 years working with product teams in the high-tech industry.

Piia Pfeifer

Piia Pfeifer

UX Research Program Manager & Research Panel Lead

Holds a master's in human factors and ergonomics, and oversees some of Akraya's UX research projects.

Sajeesh Kunnath Valappil

Sajeesh Kunnath Valappil

Director, PMO, Akraya

Leads program management for the large-scale UX research projects Akraya runs for Fortune 500 clients.

Did you know...?

Rework~3×

Fixing accessibility after launch costs about 3 times more than catching it early. On a $500K project, that's $75K compared with $25K.

Source: Deque (opens in a new tab)

Lost Customers70M+

US adults have a disability, more than 1 in 4. If they can't finish a task in your product, they can't buy from you.

Source: CDC (opens in a new tab)

Your next step

Find accessibility barriers before launch, so you don't pay 3× to fix them later

Akraya adds participants with disabilities to the UX research you're already planning, so accessibility gets tested in the same study as the rest of the product.

  1. Step 1: Intro call

    Tell us about the product and the UX research you have coming up.

  2. Step 2: First read

    We show you where participants with disabilities fit in that research and what a first round would likely surface.

  3. Step 3: Scoped proposal

    You get a study plan and timeline with accessibility built in.

How can we help you today?

 

Why Akraya

You get the answers. We run everything it takes to get them.

Akraya delivers UX research as a managed service, with a PMO included. Recruiting participants with disabilities, scheduling, moderation and reporting are handled for you, so your team stays focused on the product and walks into launch review knowing what works.

Two ways to run it

For speed

Rapid research

One scoped study with findings in 1 to 3 weeks, for the launch that can't wait for traditional recruiting.

For continuity

Embedded researcher

A researcher who knows your product and stays with your team, tracking every critical journey's health from one release to the next.